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Opportunity Details

First Line Manager Packaging (shift based)

Posted: 2017-09-26
United Kingdom, Magor
About the role:

At the heart of our dynamic global growth is a simple belief: nothing should come between incredibly talented people and an accelerated career.

That’s why we dream big. Why we look to the future, not the past. Why we value talent over title. And why we hire people that can be better than ourselves.

At AB InBev you’ll join a driven team that shares your desire to grow, your courage to challenge and commitment to act. In return, we’ll reward your achievements.

The opportunity is here. Make it yours!

Packaging First Line Manager

Primary purpose and function of position:


Reporting to the Packaging Manager, you will be responsible for managing the Packaging  team’s daily and weekly activities in order to meet the departments KPI requirements for internal and external customer requirements for service and quality at optimum cost, through conformance to the agreed ways of working.


This job description and the job title Packaging First Line Manager is not necessarily descriptive of all duties and does not restrict flexibility.  You may be required, from time to time, to carry out tasks in addition to or instead of your normal duties, either for the Company or for AB InBev, provided that they are reasonable and within your capabilities.


Principal Duties and Responsibilities:

Management of Packaging Operations
  • Takes ownership for balancing constant search for new improved ways of working, together with sustained implementation of agreed ways of working
  • Ensures effective communication and co-ordination across a wide geographical department
  • Adheres to packaging and  production schedules to meet quality and demand needs and to optimise manpower operation
  • Ensures performance as per related daily, weekly and monthly KPI’s and communicates corrective actions to corresponding meetings
  • Contributes to the identification of improvement plans as reviewed during the daily, weekly and monthly meeting processes
  • Report all relevant KPI’s as defined through the MCRS process e.g. plan attainment, losses, OEE, LEF, Productivity, energy, utilities etc.
  • Actively seeks feedback and monitors progress against plans
  • Carries out trouble shooting with maintenance department to issue root cause correction, identifies and executes proper process adjustments when required
  • Participates in the daily, weekly and monthly departmental meetings and all other meetings as per MCRS

Development of a strong and cohesive team

  • Actively and consistently adopts structured target setting and performance management processes
  • Constantly drives to ensure responsibility and accountability are driven and enforced at lowest level within the day to day operations of team
  • Ensures flexibility within team to meet current and future needs of business
  • Manages and develops people and team
  • Walks the floor, leads by example, positively challenge under-performance, reinforce good behaviours
  • Motivates team to achieve departmental KPI’s and deliver high standards of performance
  • Manages people, leads shift handover meeting, work scheduled, training needs, union relationships, individual performance, one on one sessions, coaching, innovation programme and team motivation
  • Celebrates successes, works collaboratively to develop appropriate recognition policies for the site
  • Manages shift rotas, including arranging replacement for absent employees on the next shift
  • Takes ownership for performance management and compliance with disciplinary procedures
  • Manages the tracking of time and attendance for the shift

Management of Environment, Health & Safety and Quality Processes

  • Complies to E&S, quality and HACCP standards
  • Addresses safety concerns and incidents within the department
  • Promotes safe working practices
  • Ensures compliance with all company and legal obligations and helps to create SOP’s
  • Takes ownership for adherence to processes within area e.g. SLA’s and health and safety performance
  • Manages team compliance to ES, quality and HACCP standards
  • Ensure the highest levels of compliance to 5S criteria inside their areas of responsibility
Control of cost, budget and resources
  • Shares accountability in the maintenance and utility cost performance across the department
  • Improves energy / utilities consumption performance
  • Makes sure that reliable consumption data is recorded in the system
  • Performs cycle counts and investigates deviations in the inventory levels
  • Assists with capital projects as required


About the candidate:
Key Skills, Knowledge & Competencies:
  • Ensure effective management of challenging industrial relations issues
  • Ensure effective management of significant change issues
  • Contribute excellent knowledge of manufacturing principles, tools and techniques and project management principles
  • Ensure successful delivery of process improvement initiatives
  • Ensure effective management of a complex large department
  • Act as a role model for the ten principles ensure that the culture within the department is aligned to the ten principles

About the Company

We are AB InBev.   Committed to driving growth that leads to better living for more people, in more places.  Through brands and experiences that bring people together.  Through our dedication to brewing the best beer with the best ingredients.  And through our commitment to helping farmers, retailers, entrepreneurs and communities grow.   We are building a company to last. Not just for a decade, but for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come.


Our brewing heritage dates back more than 600 years, spanning continents and generations. From our European roots at the Den Hoorn brewery in Leuven, Belgium; to the pioneering spirit of the Anheuser & Co brewery in St. Louis, US;  and  the creation of the Castle Brewery in South Africa during the Johannesburg gold rush. Now, with operations in over 50 countries, and our brands sold in over 100, we are truly a world leader, and our diverse portfolio of well over 400 beer brands includes global brands Budweiser®, Corona® and Stella Artois®.