Your job is to be the owner of the whole process for the assigned group of customers, responsible for fast shipping small volumes specialty beers. You will act as front office, order taking and transport planner. You will capture and process orders and requests from the customers according to agreed SLAs/KPIs, and plan the transport, cooperate with carriers and forwarders to secure on time deliveries to importers. You will be first point of contact towards the customers, resolving their requests, taking care of the relationship in order to improve their customer satisfactions. You will communicate with internal and external stakeholders and be responsible for reaching the agreed KPIs and driving process improvements and relevant project implementations.
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About the Company
We are AB InBev. Committed to driving growth that leads to better living for more people, in more places. Through brands and experiences that bring people together. Through our dedication to brewing the best beer with the best ingredients. And through our commitment to helping farmers, retailers, entrepreneurs and communities grow. We are building a company to last. Not just for a decade, but for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come.
Our brewing heritage dates back more than 600 years, spanning continents and generations. From our European roots at the Den Hoorn brewery in Leuven, Belgium; to the pioneering spirit of the Anheuser & Co brewery in St. Louis, US; and the creation of the Castle Brewery in South Africa during the Johannesburg gold rush. Now, with operations in over 50 countries, and our brands sold in over 100, we are truly a world leader, and our diverse portfolio of well over 400 beer brands includes global brands Budweiser®, Corona® and Stella Artois®.