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Opportunity Details

Credit Control Specialist

Posted: 2018-04-06
Location:
Czech Republic, Prague
About the role:
At the heart of our dynamic global growth is a simple belief: nothing should come between incredibly talented people and an accelerated career.

That’s why we dream big. Why we look to the future, not the past. Why we value talent over title. And why we hire people that can be better than ourselves.

At AB InBev you’ll join a driven team that shares your desire to grow, your courage to challenge and commitment to act. In return, we’ll reward your achievements.

The opportunity is here. Make it yours!

Credit Control Specialist

Purpose of the Job

Credit Control Specialist is responsible for maintaining a ledger or group of ledgers in field/on trade portfolio – Collection of overdue accounts and minimizing financial risk to AB InBev.

Business environment Main characteristics: (Challenges) 
  • Work in a quick changing environment 
  • Ensure full flexibility within the team to meet existing and future business needs 
  • Manage timely interactions with sales, finance and collections teams on all collections related activities 
  • Address all queries and escalations timely and effectively from customer and all internal teams 
Key dimensions:
  • KPI’s;
  • Targets (personal targets), Client satisfaction, Department budget 
Key contacts: (internal – external) 
  • Business Unit Employees 
  • BSC Employees 
  • External Customers
About the candidate:
Accountabilities
  • Manage credit and collection activities
  • Monitor the overdue accounts
  • Oversee customer calling to align payment dates (proactive and reactive) and amount to be paid
  • Perform account reconciliation
  • Monitor customers on payment plans
  • Ensure copies of documentation (invoices, credit notes, account statements…) are provided tocustomers
  • Perform order block and release as required by Credit Policy
  • Review and recommend enhancements for improving the current work flow in order to increase efficiency within the process
  • Perform other duties as requested by Team Lead Support relationship building between the ZCC (Zone capability center) in Prague, GCC (Global capability center) in Bangalore, Sales teams in country and external customers (clients)
  • Support the implementation of standard processes for new activities performed by the team
  • Together with the team identify and resolve overdue and commercial losses issues caused by process issues
Management
  • Ensure compliance with collection principles, BSC standards, AB InBev policies and SLAs
  • Create and maintain a positive work environment
  • Ensure delivery of business results by meeting or exceeding all contractual service level agreements
  • Assist in developing procedures for non-recurring transactions and events
  • Ensure compliance with all safety procedures and safety training requirements
Develop People
  • Initial training, internal training plan, various operating applications
Relationship Management
  • Assist relationship building between the BSC, business unit and customers
  • Assist in establishing and maintaining appropriate relationships with key collection agencies
  • Interface with other BSC teams to ensure compliance with cross-team responsibilities
Qualifications and Technical competencies required

Education
  • Undergraduate degree in Finance or related field or related experience
Experience
  • 1 years prior related position experience required
  • Experience working in a Shared Service Centre environment an advantage
Behavioural Competencies
  • Work in a multi-cultural environment
  • High level of service mindset
  • Coordinating skills
  • Basic business sense
  • Good analytical and problem solving skills
  • Dynamic
  • Results orientated
  • Ability to lead by example and demonstrate alignment to company culture
Interpersonal Expertise
  • Capable of being entrusted with “confidential” information
  • Ability to build productive working relationships – internally and externally
  • Ability to communicate effectively both orally and in writing
  • Ability to generate team cooperation
  • Ability to be flexible with position duties and scope of work
Technical Competencies:
  • Computer skills (MS Office, Financial systems)
  • Able to work on own initiative and prioritize workload effectively
Language skills
  • Fluent English and French in speaking, reading and writing
About the Company
 
We are AB InBev. Committed to driving growth that leads to better living for more people, in more places. Through brands and experiences that bring people together. Through our dedication to brewing the best beer with the best ingredients. And through our commitment to helping farmers, retailers, entrepreneurs and communities grow. We are building a company to last. Not just for a decade, but for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come.

Our brewing heritage dates back more than 600 years, spanning continents and generations. From our European roots at the Den Hoorn brewery in Leuven, Belgium; to the pioneering spirit of the Anheuser & Co brewery in St. Louis, US;  and the creation of the Castle Brewery in South Africa during the Johannesburg gold rush. Now, with operations in over 50 countries, and our brands sold in over 100, we are truly a world leader, and our diverse portfolio of well over 400 beer brands includes global brands Budweiser®, Corona® and Stella Artois®.