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Opportunity Details

Digital Transformation Manager

Posted: 2019-02-22
Belgium, Leuven GHQ -floor 03
About the role:
At the heart of our dynamic global growth is a simple belief: nothing should come between incredibly talented people and an accelerated career.

That’s why we dream big. Why we look to the future, not the past. Why we value talent over title. And why we hire people that can be better than ourselves.

At AB InBev you’ll join a driven team that shares your desire to grow, your courage to challenge and commitment to act. In return, we’ll reward your achievements.

The opportunity is here. Make it yours!


We are looking for an experienced, technical project manager to help us elevating our B2B e-Commerce platforms to the next level. Strong technical knowledge of Salesforce Cloudcraze and Salesforce Ecosystem will help you to succeed in this role.

As part of this role, you will…
  • Deliver e-Commerce projects end to end from design to implementation
  • Drive capabilities of AB InBev’s B2B e-Commerce platform through expertise, benchmarking and ideation
  • Responsible for resource planning and resource coordination including third party suppliers
  • Manage internal stakeholders from Commercial and Solutions functions
  • Perform detailed project planning and manage project execution according to plan & within defined budget
  • Align & liaise with global counterparts to ensure solutions are deployed in most standard way 
  • You will lead, provide guidance on application and integration development, working closely with functional specialists to develop creative business solutions for B2B e-Commerce platform, driving growth of our iconic brands.
  • Capture and analyze business requirements and formulate implementation plans
  • Deliver top tier e-Commerce projects from design to implementation, providing an outstanding customer experience and making a difference to our business. 
  • Demonstrate creative approach for prototyping of new solutions
  • Drive conversations with our business stakeholders and external implementation partners armed with best practices
  • Review and correcting project direction, approach and keep programs on track and solutions maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party vendors
  • Identify business KPIs to link to every project 
  • Organize functional & technical design sessions to improve the internal knowledge of the teams
Geographical scope: Zone Europe 


Key dimensions: 
  • Countries supported: European scope, focus on Belgium, Netherlands and France
Key contacts: 
  • Zone & Country Commercial users, managers & directors
  • Zone & Global Solutions managers & directors
  • Procurement organization
  • partners (account manager, product manager, etc)
  • Representatives of 3rd party implementation partner (IT suppliers, etc.)
  • Project stakeholders -  Steerco
About the candidate:

Level of educational attainment required
  • Engineering/Technical University degree Level or similar
Professional qualifications and accreditations/memberships required
Previous work experience required
  • IT implementation expertise (>2 years)
  • Experience in working on outsourcing models (>2 year)
  • Project management roles (>2 years) – Proven record of handling multiple projects at the same time
  • Solution expertise within commercial domain (>2 years)
  • Financial and planning experience
  • Cost benefit analysis
  • Experience in vendor management
  • Used to customer-centric way of working 
Language skills required
  • Fluent in English
  • Additional language proficiency in Dutch/Flemish or French is an advantage 
IT skills required
  • Strong IT background required. 
  • Experience with business/solution analysis and customization/programming. 
  • Development experience in Apex, VisualForce, Lightning Components, or Java/J2EE is an advantage
  • Strong knowledge of Salesforce architecture and knowledge of Salesforce ecosystem such as B2B Commerce or Community platforms 
  • Salesforce certifications are required
  • Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader
  • Experience in e-Commerce platforms is required, experience in Cloudcraze is of advantage
  • SAP knowledge is an advantage. 
  • Knowledge of key integration concepts (interface & UML diagrams, API creation, best practices)

Behavioural Competencies 
  • Strong communication skills
  • Ambassador of the companies principles and culture
  • Strong organization skills; adheres to deadlines;
  • Good business sense
  • Highly results focused.
  • Highly structured and systematic approach to delivering business solutions
  • Excellent team player, able to develop strong relationships with colleagues and peers
  • Ability to build productive working relationships across functional areas
  • Ability to cope with continuous change
  • Initiative - We make things happen 
  • Drive to succeed – Our people make the difference
  • Customer oriented work standards/approach - Our consumers come first
  • Mobility: 10% of time spent travelling
Technical Competencies: 
  • Understanding of AB InBev’s business and how IS contributes to delivery of services
  • Relationship management skills 
  • Knowledge of specific industry IS solutions
  • Negotiation skills
  • Good analytical and problem solving skills
  • Excellent writing and verbal communication skills
  • Able to work on own initiative and prioritize workload effectively
  • Ability to troubleshoot problems for others 
  • Good knowledge of systems (e.g. SFDC and SAP,  …) and infrastructure components (servers, networks, etc)
  • AB InBev Global Competencies
  • Think big, and takes on big challenges
  • Develop the best people and teams
  • Has impact and influence
  • Executes with discipline
  • Acts as an owner
  • Leads by example